Email & CRM Marketing

Email – one of the most powerful & cost effective channels a business has at their finger tips. So you want to get the most of it, right? Email marketing is one of my core services, which I have over 10 years experience in.

What I Can Help With

Automated Campaigns

From onboarding series to abandoned cart emails, I can help set up a workflow which gets your leads, customers, or users to where you want them to be, through nurturing them with well timed & targeted messages. This service is perfect whether you’re a B2B start up, or an established e-com brand – everyone will get something different out of automating emails!

Email Strategy Audit

Is your email marketing strategy feeling stale or slightly old fashioned? If you’re not seeing conversions from your emails, let me take a look. A fresh set of eyes is always useful, especially when that pair of eyes has more than 10 years experience in email marketing 😅 We can kick things off with a call about your business and goals, and then I’ll take a look in your account and make some suggestions on how to improve.

Email Templates

I’ll design a fully responsive HTML email template, which can be used by you & your team whenever its needed. This service is ideal if you want to stay in control of your email calendar, but keep your campaigns consistent & professional.

Full Email Campaign Management

If you’re looking for someone to take care of your regular email builds, this one’s for you. I’ll help with all of the creative stuff – from the graphic design to copywriting – as well as the techy side, like conditional content and optimised scheduling.

I’ll work closely with you & your business to build and schedule all of your ongoing campaigns. This is perfect for e-commerce businesses who want to stay top of the inbox for their subscribers, or small businesses who just needs help with staying on top of monthly newsletters.

One Off Campaigns – no strings attached!

If you just need a hand with the odd campaign here or there, I can also work on an “as and when” basis. This will be for you if you’re looking to support a busy marketer’s workload, or just need some temporary cover whilst a member of the team is away.

My Chosen Tools

I have experience with a *lot* of email marketing tools, so there’s a good chance I’ll be familiar with the one you’re using. But if yours isn’t well known, don’t worry – I genuinely enjoy getting to know a new one, as geeky as that sounds! If you want help choosing one that’s right for your business, here are just a few that I find myself working with on a regular basis 👇️

I've also worked with...

Take a Look At Some of My Work

Axis Europe

Axis first came to me looking for ongoing help with email automations built within ActiveCampaign. They wanted an automation which started when a sub-contractor filled in a form.

BarkyBakey

Paul had a website built in Shopify, all ready to go. He had a good social media presence, and had been directing people to sign up to emails to hear about the launch. He had signed up for Klaviyo, but didn’t know where to start with automations and his email marketing experience was limited. As a new business, keeping costs down was vital, so he planned to do his email marketing himself.

Your business?

Have you got a problem you need solving?

Next Chapter Estate Agents

Amir first reached out asking for help with automating some of his team’s work. He wanted to keep his staff focussed on the personal element to selling, as opposed to the admin – like booking, changing times, or even cancelling viewing appointments or valuations.

Nonna’s Supper Club

Georgina and the team had a well established brand and a great social presence for the deli, but came to me seeking help to launch an e-commerce section of their business. They had started to curate hampers using their customer’s favourite products, but needed help adjusting their Wix website, announcing the news via email, and building some automated campaigns for when buy their products using Mailchimp.

The Bok Shop

Jamie & Howard got in touch around the time they were launching their latest restaurant, hoping to utilise their Instagram & TikTok following to spread the word and get some regular customers based in Southampton.

Nelson Coffee

Ben & the team, understandably, focus on creating a delicious menu and cooking up a storm in their kitchen, but they always have a lot to shout about – from new coffee roasts & menu items, to moving to new premises, they needed a solid way to keep in touch with their customer base.

Axis Europe

Axis first came to me looking for ongoing help with email automations built within ActiveCampaign. They wanted an automation which started when a sub-contractor filled in a form.

BarkyBakey

Paul had a website built in Shopify, all ready to go. He had a good social media presence, and had been directing people to sign up to emails to hear about the launch. He had signed up for Klaviyo, but didn’t know where to start with automations and his email marketing experience was limited. As a new business, keeping costs down was vital, so he planned to do his email marketing himself.

Your business?

Have you got a problem you need solving?

Next Chapter Estate Agents

Amir first reached out asking for help with automating some of his team’s work. He wanted to keep his staff focussed on the personal element to selling, as opposed to the admin – like booking, changing times, or even cancelling viewing appointments or valuations.

Nonna’s Supper Club

Georgina and the team had a well established brand and a great social presence for the deli, but came to me seeking help to launch an e-commerce section of their business. They had started to curate hampers using their customer’s favourite products, but needed help adjusting their Wix website, announcing the news via email, and building some automated campaigns for when buy their products using Mailchimp.

The Bok Shop

Jamie & Howard got in touch around the time they were launching their latest restaurant, hoping to utilise their Instagram & TikTok following to spread the word and get some regular customers based in Southampton.

Nelson Coffee

Ben & the team, understandably, focus on creating a delicious menu and cooking up a storm in their kitchen, but they always have a lot to shout about – from new coffee roasts & menu items, to moving to new premises, they needed a solid way to keep in touch with their customer base.

The Process

Tell me what you need.

STEP ONE
Start by telling me the problem you're trying to solve. If you don't have any more details at this stage, don't worry. If you do, it's an added bonus but not a requirement.

I'll ask a few questions about your business & the task at hand. We can do this over the phone, in person (if you're lucky enough to be in Sussex!), or you can ping me an email - you decide.

I'll scope it out.

STEP TWO
I'll go away and think of a plan. I'll put this all in a simple document & send it over, with rough timings & a price.

If need be, we can hop on a call to go through it all. If you have any questions or feedback at this stage, I'll make any necessary adjustments to the scope.

I'll get to work.

STEP THREE
I'll start putting words into actions! Once I've done my first draft, I'll send it over with a screen recording. Have a watch, have a read, have a click around and start gathering some thoughts & feedback.

Feedback & repeat.

STEP FOUR
I want to know your thoughts! This is the time you can tell me to change the wording, ask me questions about how it works, or anything else that's on your mind.

We can do this on a call, or you can send me a list of bits & bobs you want me to adjust. Whatever the format, I'll go away and make any amends, and we'll repeat this step as many times as we need.

Go live!

STEP FIVE
Once I've got the final version ready, I'll send it to you for one last check before sign off.

When you're 100% happy, we'll go live!

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Address: Projects, Nile House, Nile St, Brighton and Hove, Brighton BN1 1HW